Privacy Policy Page
Privacy Policy
Effective Date: January 15, 2025
Platform: EcommTrades
Website: https://www.ecommtrades.com
At EcommTrades, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, create an account, place an order, or engage in seller activity on our multi-vendor dropshipping eCommerce platform.
By using EcommTrades, you agree to the practices described below.
1. Information We Collect
We collect information to facilitate safe and reliable services for customers and vendors. The types of information we collect include:
a) Personal Information
Name
Email address
Shipping address
Phone number
Crypto wallet address (for payments and payouts)
b) Technical & Usage Information
IP address and device information
Browser type and version
Access times and referral sources
Usage data for analytics and platform improvement
c) Vendor Information
Identity verification documents (e.g., passport, license)
Store name and descriptions
Payment and payout data (crypto wallet details)
We do not collect or store your private crypto wallet keys or access credentials.
2. How We Use Your Information
We use your data to:
Process orders and payments
Communicate order status and platform updates
Resolve disputes or support requests
Verify vendor accounts and ensure seller integrity
Comply with legal, regulatory, or fraud-prevention obligations
Improve platform functionality and user experience
3. Sharing Your Information
We do not sell or rent your personal information.
We may share limited data with:
Vendors to fulfill your order (e.g., name, shipping info)
Payment processors to complete crypto transactions
Law enforcement or regulators, if legally required
Internal contractors and services for platform security and improvements
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember your login or cart activity
Analyze website traffic and user behavior
Improve platform performance
You can disable cookies in your browser, but it may affect some site features.
5. Crypto Transactions & Blockchain Data
Because cryptocurrency payments are recorded on public blockchains:
Some transaction data (e.g., wallet addresses) may become publicly visible and immutable.
We only store transaction reference data necessary to confirm payment and process orders.
We do not control or erase data on public blockchains.
6. Data Security
We use technical, administrative, and physical safeguards to protect your data. These include:
Encrypted communications (HTTPS)
Secure account access
Internal access controls
Transaction verification processes
However, no system is 100% secure. You are responsible for safeguarding your crypto wallets and login credentials.
7. Your Rights & Choices
Depending on your location, you may have rights such as:
Access to your data
Correction of inaccurate data
Deletion of your account
Data portability (upon request)
To request any of the above, contact: privacy@ecommtrades.com
8. Data Retention
We retain user data only as long as necessary for:
Completing transactions
Platform operations
Resolving disputes
Complying with legal or financial regulations
Inactive or closed accounts may be anonymized or deleted after a set retention period.
9. Children’s Privacy
EcommTrades is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.
10. International Users
Our servers and services may be hosted in multiple countries. By using EcommTrades, you agree that your data may be processed or stored outside your local jurisdiction in accordance with this policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post updates on this page and notify users if the changes are significant.
12. Contact Us
For questions or privacy-related requests, contact:
? Email: ecommsupport@uk-trade.com
? Website: https://www.ecommtrades.com
